Travel Allowance Fee - IMPORTANT, PLEASE READ
I am happy to travel up to 25km from my home to yours without an additional cost for fuel/travelling time. However, if you live beyond this distance, I may add an additional €5 onto your treatment price (and that of anyone else also having a treatment at your premises). I will advise you of this before I come to you if you live a considerable distance from me so that you can make your decision whether or not to go ahead with your 'pampering'.
I travel to you, so you can sit back and relax. However, I have to limit how far I travel as the Lot is a large area! I will travel up to 25km from my home (Bannes - 46400) The price of the treatment includes the cost of travel, however it is at my discretion if I choose to travel the distance you are asking of me (e.g. 23km for one treatment would be the equivalent of up to 2 hours travel time with a return journey, plus treatment & consultation time), meaning only one treatment per half day. Beyond 25km and to a maximum of 50km (meaning a 100km round trip), I will charge an additional 5 euros onto your treatment (per person), so please bear this in mind if you wish me to come out to you, and please do not be offended when I add this onto your treatment.
Why not be a 'host' for the day. This is where I hold a treatment session reserved exclusively for you for the whole day at your home and you benefit by having a free treatment in return. So, what do you do? well, you arrange for another four clients (friends/family) to meet at your home and I carry out five treatments over the course of the day and the person whose home has been the venue for the treatments, receives their treatment free of charge*. There doesn't have to be four other people, providing there are four full paid-for treatments by clients other than the host**. If someone cancels or doesn't show up, then either another treatment will need to be booked by another of the guests, or sadly the 'host' will have to pay for their treatment and miss out on their free treatment. Host days begin by my arrival at 08.45, for a 09.15 start, this ensures smooth running of the day and enables me to allot dedicated time to each individual for all five treatments.
Please specify when booking if it is a 'Host' Day you wish to hold in order to benefit from your free treatment. Otherwise if you book me for the full day for treatments with a number of people but do not specify you are 'Hosting' you will not be eligible to a free treatment.
*free treatment up to a value of €60
**Combination treatments count as one treatment, not two or a multiple of, as they have one 'price' and are classed as one treatment.
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Cancellation & Time Delay
In the event of cancellation, please give me a minimum of 48 hours' notice if you are unable to go ahead with your treatment, otherwise full charge will be made for the treatment.
Cancellation of Host Day must be done with minimum of 72 hours notice. Failure to do so, and with a shorter term notice will result with each client booked on the Host day, along with the Host themselves, being charged for their chosen treatment. This is due to one whole day of business being reserved exclusively for this party of people in advance and no other bookings taken to allow for the Host day to take place.
Waiting Time/Time Wasted:
If you are not ready for your treatment once I have prepared the room for your treatment, then any 'waiting' time will be deducted from your treatment. Likewise, if you are not at home when I arrive for your treatment, you will be invoiced for the full price of your treatment, plus an additional 50% of the treatment price for call-out and time wasted.
Unfortunately I do not perform treatments/Host days in environments which are not smoke-free. As a non-smoker myself, an asthma sufferer and someone who has had cancer, I do not wish to put myself in an unnecessary position of passive smoking. Also, if I were to travel to another clients home afterwards which was non-smoking, I would be carrying the odour of smoke on my person (clothes, hair and equipment) and that would be unacceptable. I would appreciate it very much if you would be so gracious as to not embarass me nor would I wish to cause offence in refusing to travel to your home if it is not a smoke-free environment. Please advise when booking your treatment. Thank you.